Company InfoBCO Industries of Western New York, Inc., is a diversified design, printing and finishing company located in Buffalo, New York. Over the past twenty five years, we have built a reputation for dependability with our ever growing trade customer base. Printers, print brokers, ad agencies, in house print shops, and national retail chains depend on us as their primary outsourcing partner. Our broad range of products and capabilities includes thermography, offset and digital printing, finishing, designing and rubber stamps. Many of our production team members are considered true craftsmen, armed with 30 or more years of experience in the printing and die cutting arts.
Our formula for success is simple… provide high quality products and unsurpassed service at a fair price. We distinguish ourselves from other print vendors by providing exceedingly fast deliveries, with absolutely no sacrifice in quality (our re-run rate is under 1%, well below the national average of 5-7%). In our regularly scheduled customer surveys, we also get high marks for the responsiveness, friendliness, and professionalism of our Customer Care Representatives.
We’ve earned customer loyalty by selling exclusively through our trade partners, and never around them. They are our sales force, and we go out of our way to train and educate them on how best to sell our products.
Our growth strategy is to attract more customers by listening to them, and continuously improving all areas of our business. By doing so, we are confident that your revenue and profits will grow. At BCO, our customer relationships are our #1 asset!